Terms & Conditions of Trade

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Terms and Conditions of Trade

Scope of Service:

Washington Brown Depreciation Pty Ltd will, where deemed necessary, inspect your investment property and prepare a detailed tax depreciation schedule (Schedule) in accordance with the requirements and guidelines set out by the Australian Taxation Office and the Australian Institute of Quantity Surveyors.

Client Responsibility:

You, as the client, accept full responsibility for all information you provide to Washington Brown Depreciation Pty Ltd for the purpose of developing the Schedule.

Depreciation Estimates:

While we strive for accuracy, you accept that any estimate provided to you from Washington Brown Depreciation Pty Ltd at any stage, whether verbal, written or from our depreciation calculator, is only an estimate. You understand that the estimate is based upon your subjective assessment of the quality of the property and that all properties differ.

Acceptance of Quotation:

Acceptance of the quotation confirms your understanding and agreement to pay the quoted fee in its entirety.

Payment Terms:

Payment is not required upfront. An invoice will be sent via email as your Schedule nears completion, with payment due within 14 days of receipt. The Schedule will be released upon receipt of full payment.

Payment Methods:

Payment can be made by one of the following options:

  1. Direct Deposit: into our bank account using internet banking or by cash deposit at any Commonwealth Bank branch.
    Account Name:
    Washington Brown Depreciation Pty. Ltd.
    Account Number:
    1015 7728
  2. Credit Card: We accept MasterCard, Visa or American Express. Credit card payments can be made online via our website or over the telephone by calling 1300 990 612. Credit card payments incur a service fee of 1% for use of a MasterCard and Visa and 3% for use of American Express. These fees apply to all credit card payments made to Washington Brown Depreciation Pty Ltd.

When making a payment you will need to provide your Job number as a reference (supplied to you after accepting your quote).

Fee Guarantee:

We guarantee to achieve at least twice the quoted fee in depreciation deductions within the first 12 months from the date the property first became available as an income-producing asset, unless otherwise mentioned and/or agreed.

This guarantee does not apply where an estimated deduction of less than twice the quoted fee has been provided to you before you accept the quotation and order the report.

14 Business Day Service Guarantee (Australian Residential Property):

If we cannot complete your Schedule within 14 business days, we’ll supply the report for half the quoted fee.

The 14 Business Day period commences the day after the property inspection takes place or from when all requested additional information is received by us, whichever occurs later. The date of completion is defined as the date the email stating that the report is complete is sent from Washington Brown to the owner or agent.

This guarantee does not apply to overseas or commercial properties, as well as Bulk orders or updates to existing Schedules.

Updates to Depreciation Reports:

We offer free updates to reports we have prepared for our clients, where there are less than 10 additional items and the total value of works is less than $10,000.

Free updates may be subject to certain time restrictions. Updates required to be completed between May and October may attract an additional fee.

Washington Brown reserves the right to limit the number of updates provided for a single report.

Cancellation Policy:

The following cancellation fees may apply if you request to cancel your Schedule after specific milestones:

Delivery of your Report:

You will receive a copy of your Schedule in PDF format via email once we receive full payment.

We do not provide hard copies of any Schedules.

Digital Record Keeping:

We will keep a digital copy of your Schedule for a minimum period of five years. Additional copies can be provided upon request during this period.

If you require a copy of your Schedule outside of this period, we will make every effort to retrieve a digital copy of your report. We reserve the right to charge a fee to cover the cost of relocating the Schedule.